Terms & Conditions That Protect Your Account
When you open an account with us, you're entering into an agreement that covers how deposits work through JazzCash, Easypaisa, SadaPay and Raast; how withdrawals are processed; and...
Our Terms Cover Every Step of Your Journey
Your 99 games account is governed by these terms, which apply from the moment you register through every transaction. We operate where local law permits and serve supported regions across Pakistan. When you deposit via JazzCash, Easypaisa, SadaPay or Raast, those payment partners have their own terms that sit alongside ours. If a dispute arises—whether it's a withdrawal delay, a game outcome,
or account access—we have a structured process to resolve it. Our terms also outline account verification requirements, what happens if you breach conduct rules, and how we handle your personal data. You'll find specifics on bet limits, session timeouts, and account closure procedures throughout this document. Every section exists to keep the platform fair and secure for everyone.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Keep Our Terms Honest
Transparent Amendments
If we change any term, we notify you by email and in your account dashboard at least 14 days before the change takes effect. You'll see exactly what's different and have the chance to close your account if you disagree.
Payment Partner Clarity
We clearly separate our terms from those of JazzCash, Easypaisa, SadaPay and Raast so you understand who's responsible for each part of your transaction and where to go if something goes wrong.
Dispute Log Access
Every dispute you raise creates a timestamped record that you can review in your account. We document each step—investigation, decision, and resolution—so there's a clear trail.
Withdrawal Verification
Our terms spell out exactly how we verify withdrawals and why there might be a hold. You can track the status of every withdrawal request and see what information we've received from your bank.
Account Closure Rights
You can close your account at any time through settings. We process the closure within 48 hours and hold your remaining balance according to the terms, which you can always review.
Conduct Standards
Our terms lay out exactly what behaviour can result in account suspension—no guessing. We investigate before taking action and give you a chance to respond if we find a violation.
How Our Terms Work Across the Platform
| Live Tables | Same account rules apply whether you're at a live baccarat table or exploring our sportsbook—one set of terms covers all sections of the lobby. |
|---|---|
| Mobile & Desktop | Your account agreement doesn't change if you play on mobile through your phone or browser or return on desktop; the terms follow your account, not the device. |
| All Deposit Methods | JazzCash, Easypaisa, SadaPay and Raast deposits are all subject to the same verification and hold periods outlined in our terms—no surprise rules per payment method. |
| Withdrawal Processing | Whether you're withdrawing 500 PKR or 50,000 PKR, the same withdrawal terms and verification steps apply; speed depends on your bank, not our method. |
| Bonus & Promo Rules | Any promotional offer you see in the lobby comes with a separate terms document, but it never overrides your core account terms or our conduct requirements. |
| Account Suspension | If your account is suspended for a conduct breach, the same appeal process and timeline applies whether the issue started at a live table or in the slots lobby. |
| Data & Privacy | Our data-handling rules remain the same across every device and every game type—your personal information is protected by one privacy standard, always. |
What These Terms Mean for Your Daily Play
Instant Deposits
When you deposit through JazzCash, Easypaisa, SadaPay or Raast, your account is credited within seconds in most cases. Our terms guarantee no hidden holds on deposits themselves, though your payment partner may add their own confirmation step.
Verified Withdrawals
Before we send any withdrawal to your bank, we verify your identity and check for fraud. This process takes 24–48 hours for most requests; our terms require us to complete it before your funds leave our system.
Session Control
Our terms let you set session limits so you can step away automatically after a certain time. These controls are always available in your account settings and are part of how we keep gameplay transparent.
Bet Record Transparency
Every bet you place is logged with a timestamp, odds, and result. You can download your bet history anytime—our terms require us to keep these records for at least 12 months so you can verify any game outcome.
Account Closure
If you decide to close your account, you can do it instantly through settings. Your remaining balance is sent to your registered payment method within 5 business days, and we'll confirm the closure by email.
Multi-Device Access
Your single account works on phone and desktop without re-registering. Our terms protect your login credentials across all devices and let you review activity from any screen.